Working an Internet Scam

In my continual search for employment that will sustain me for the next three months (my job at the sticker factory ended prematurely) I recently accepted a job working as a customer service representative at a call center. By "recently," I mean yesterday I did training, and today was my first day on the job.

The training I received yesterday was subpar to say the very least. It was about 45 minutes, and the "trainer" left the room multiple times to go address other issues during that 45 minutes. I don't feel that I would be exaggerating to say that I spent an equal amount of time fillingout paperwork for the job as I did actually getting trained for the job.

I showed up this morning not knowing really what the product was that these customers would be calling about, much less how to work the computer system. I was assigned to work with some guy named John who repeatedly reassured me that the best way to learn would be to just start taking calls. It was definitely an interesting approach, and the thing I learned right off the bat is that I was providing "customer service" for an internet scheme. The vast majority of callers were trying to get a refund, and my job is to talk them out of it. I'm not sure what was more disturbing, the fact that I was sort of participating in an internet scam, or that I seemed to be really good at it.

Towards the end of the day I talked to a woman who broke down and cried because she couldn't figure out how to make the product turn a profit (surprise, surprise) and is in desperate financial straits. The worst was the old couple though that were investing hours trying to figure out how to make it work. That's when I told the lady that hired me that I wasn't sure I could continue to work this job because I was supposed to be convincing them that it's not a scam, and frankly I think that it is a scam. She didn't seem angry or surprised, just said something rather non-committal about seeing what she could do about moving me to a different project.

I got home and got a call for an interview tomorrow morning working as a legal assistant. I'm calling in sick tomorrow, and keeping my fingers crossed that something else presents itself very soon, because I don't think I can continue to work an internet scam. The weird part is that everyone else there acknowledges that they're working for an internet scam, and none of them seem to be bothered by it. Maybe that's what happens if you stay there long enough.